The HelpNow Difference
 Interactive Demo
 FAQ's
 ReferenceNow


HelpNow FAQ's
What is HelpNow?

HelpNow gives you instant access to expert tutors who can help you tackle a
homework problem, learn an academic skill, or write a term-paper.

What services does HelpNow offer?
  • Conventional Homework Help: You may submit a question in our online
    classroom and receive live, one-on-one assistance from a Brainfuse tutor.
  • Skills-Building: Our skills building service helps you master a concept or skill
    through state-aligned online lessons, presented by Brainfuse tutors in one-to-
    one sessions. HelpNow Skills Building has been designed for a variety of age
    groups and academic needs.
  • 24-Hour Writing Lab: Our writing instructors help you become better writers
    by providing constructive feedback, and other assistance, within 24 hours of
    receiving a student’s submission.
  • Full Spanish Speaking Service: Spanish-speaking tutors are offered coexten-
    sively (same subjects and hours of availability) with our English-speaking
    tutors.
What is the difference between “Homework Help” and “Skills Building”?
As the name implies, when you need help with your homework, select
“Homework Help”. If you need help with a specific academic skill, such as mastering
long division or improving your reading comprehension, select “Skills Building”
and you will be connected with one of our live tutors. Our skills building tutors
utilize our library of state-aligned online materials in interactive skills building
exercises.
How does the writing lab work?
HelpNow is the first service of its kind to offer several types of writing assistance:
Live Writing Assistance - Live writing assistance during the initial stages of the
writing process can help you with organizational structure, idea brainstorming,
preparing an outline, etc

24-Hour Writing Lab – You may submit your writing in file format. Our writing
tutors will return the file with comments within 24 hours. It should be noted
that the purpose of this service is not to write or edit essays for students but
to serve as a sounding board in order to help students better organize and
present their thoughts. Our writing experts are trained to evaluate your writing
in terms of voice, word choice, ideas & content, sentence fluency, organization,
and conventions.

How do I access HelpNow?
If your library subscribes to HelpNow, you will be able
to access it from virtually any computer with Internet access.